Privacy Policy

Last updated: 29/7/2025

Welcome to Howard South West Photography—run by me, Hayley Howard. I take your privacy seriously, so here’s a clear explanation of how I collect and handle your personal information on this website.

1. Who I Am & How To Contact Me

Controller: Hayley Howard trading as Howard South West Photography
Address: Launceston, Cornwall, UK
Contact: hayley@howardsouthwest.co.uk

2. What Personal Data I Collect & How I Use It

When you get in touch via the contact form or by email, I may collect your name, email address, phone number, and details about your wedding or event — such as the date and location. I use this information to respond to your enquiry, offer a quote, and deliver any agreed services. This processing is necessary either for the performance of a contract or based on my legitimate interest in running the business.

If you sign up for a newsletter (if applicable), I’ll collect your name and email address with your clear consent, which you can withdraw at any time.

Like most websites, I also collect limited technical data about how the site is used through tools like Google Analytics. This includes things like your IP address, browser type, device type, and pages viewed. I use this data to help improve the website and understand what content is most useful to visitors. This is based on legitimate interest and helps me deliver a better experience for future users.

If you accept cookies, some may also store preferences or allow analytics tracking to run — more on that in the cookies section below.

3. How Your Data Is Stored & Protected

Data is stored securely, whether emailed or submitted via forms.
Access is restricted to the necessary files and systems only.
I take technical and organisational steps to keep your information safe from accidental loss or breach.

4. How Long I Keep Your Data

Enquiries and contact form data: retained for up to 2 years unless you request deletion sooner.
Analytics data: retained per settings in Google Analytics (typically up to 26 months).

5. With Whom I Share Data

I may share personal data only when needed for service delivery or reliability:

Service providers (e.g., email responder, analytics).
Payment processors or booking systems, if used.
In the event of legal obligations (e.g., law enforcement requests).

I don't sell personal data or share with third parties for marketing purposes without explicit consent.

6. Your Rights Under UK GDPR

You have the right to:

Access the personal data I hold about you.
Request correction or deletion (“right to be forgotten”).
Restrict or object to its processing.
Request data portability (receive your data in transferable format).
Withdraw consent at any time.

To exercise any rights, please email me at hayley@howardsouthwest.co.uk. You can also lodge a complaint with the ICO (ico.org.uk) if needed.

7. Cookies & Tracking

My site uses cookies:

Essential cookies for site function (no consent required).
Analytics cookies (e.g., Google Analytics) to help me understand site use.

You can customise consent or disable cookies in your browser settings. The privacy tools or banners on the site will outline choices if applicable.

8. Photograph Privacy

I respect that photos of people are considered personal data under GDPR.

Any images I capture are handled with care and used only as agreed.
If you, a model, or client want to withdraw consent for image use, contact me anytime and I’ll act promptly.

9. Links to External Sites

When links lead off-site, this policy does not apply. Please review the privacy policies on any external pages.

10. Updates to This Policy

This policy may be updated from time to time. The “Last updated” date indicates the current version.

Thanks for trusting Howard South West Photography with your personal data. If any part of this policy is unclear or you need more information, just get in touch at hayley@howardsouthwest.co.uk.